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It is super important that I get this completed as soon as possible because I use this laptop for school. Tried this and it mostly worked so I wanted to say thank you. Scrolling issues all fixed which is a big plus.
It used to be two light taps to highlight a word, or three for an entire line. It still works. However, I noticed that you need to tap in a slow way. Try to tap on a word three times slowly very slowly.
Just wanted to say thanks. Your website is by far the most concise and useful, that I found, at least. Appreciate the good work. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. I included many solutions to the Smart Gesture installer problem on this new post. I downloaded Asus smart gesture driver from asus website then i started installation but while installing an error happens every time.
What can I do? Please help. It actually never even looked like my laptop recognized the driver. After looking through your site here, I came across someone having had success with the version 2. It worked!!!! Verfiy that the file exists and that you can access it. It was so useful….
I did exactly what is described here but the trackpad still doesnt work for me. I uninstalled everything, then installed ATK package 1. It only works if I uninstall Smart Gesture without smart gestures of course :. Any ideas? Laptop model is UXLB. Tomislav, try version V2. Let me know if this works for you too, in order to help other users. No, unfortunately, not. When I install it, touchpad stops working again.
I found today Smart Gesture 4. I tried 4. Unbelievable, I have given all hope it will ever work…. I could not find anything related to scrolling regions for Asus touchpads and or other settings. I have Asus S and website shows atk 1. Installed smart gesture 4. I have now installed atk 1. Merci Cordialement. I tried everything. I upgraded to Windows 10 and encountered the same issues as you, touch pad working but Asus Smart Gestures were not. I tried out all the solutions above with no joy.
I did uninstall the Smart Gestures program and restarted my laptop prior to running the setup file. Once I carried out the above steps and the restarted my laptop again my touch pad was working again with Smart Gestures. Hope this helps. What should I do? Help me please. Installed Smart Gesture v. How can I reverse? When I scroll down it moves page up. It was different on Win 8. Also have an issue with with scrolling directions 2 fingers.
However, I think something is going wrong with this 4. When I right click, there is a sort of delay which freezes the cursor about 0. This is very annoying while browsing through Opera mouse gestures FTW. Am I the only one with this issue? Is there a way to fix this? Thomato, if your right click issue was not present on Windows 8, you can try a previous driver like V2. The smart gesture is working now. But I just cannot find it anywhere. And it will fix the problem. Hey your solution of installing the 2.
The update still shows up at the setting. On my laptop I have ATK 1. I just want to configure touchpad. When I connect USB mice the touchpad would disable automatically. Do you have any workaround to disable touchpad when outer mice attached? Unfortunately 4. I waste many hours with installing ATK and Touchpad driver.
Now I made a complete reinstall of Windows 10 and it is perfect. Windows 10 installed automatically 4. Strange because I experienced this issue only when upgraded from Windows 8. Thanks anyway. I was pulling my hair out trying to figure out what was wrong. Then i stumbled upon your article. Thank you so much!!! So well explained finally got it to work!
Any thoughts would be most welcome…. Which driver is listed in the Device Manager when your touchpad stops working? I tried quite a few other methods listed on many different sites, and this was the only solution that worked for me. The smart gesture driver will not download. I keep getting an error message that says that there is a problem with the package and that the install cannot be completed.
This happens even when run as administrator. Any idea how to get into the registry to remap gestures? In spent a combined amount of time that unfortunately adds up to a week or two since buying this awesome Asus that had one piece of sub par hardware, the touchpad… With the authors driver, a driver that was given to me by Asus support, and heavy modifications to the registry, my pad does this: 1- remembers my settings when reboot.
List goes on, I could post the Asus elan driver and registry tweak file if wanted…. Hi there.. After upgrading windows 10, my laptop touch screen function is no longer available.. For the touchscreen issue, look at my reply to Danielle. So recently I just re-install my Windows 10 and suddenly Asus Smart Gesture stopped working It worked before in Winpro Everytime I install Asus Smart Gesture and restarting my laptop, my touchpad and keyboard stop working.
I have to uninstall it or rolled back driver from Device Manager-Asus Touchpad in order to make my touchpad and keyboard work again. How to fix this? Have you found a solution sir? Cin or jesse. When I installed Smart Gesture, nothing happened. Cyren, did you ever figure out how to fix the issue?
I am having the exact same problem on my Asus XLA where the device is hidden in the device manager, and no matter what driver or update i install there is no fix to this. I cannot figure this one out. The weird part is that i was having the same issue on my XA and the actual Windows update found Asus Support Device update which fixed it.
I have tried everything that has been mentioned in this thread. Thanks in advance! They said you should call them, here are the phone numbers select your region on the left. How do I disable the stupid tapping???? I hate it with a passion only reserved for the Alabama Crimson Tide! I have found the settings and there is no way to address those kinds of controls.
Basically, it is driving me insane! I primarily use an external mouse, but here are times I misplace it and have to use my touch pad so I cannot disable it. Please help me control this touch pad that seems to have a mind of its own.
I followed the directions above and installed the packet before the driver update. My touch screen is still working, but I cannot access meaningful settings for the mouse. Is that what you are looking for? I need to turn off tapping. In a mobile situation I drive a lot in my business and I use mapping programs extensively sometimes the mouse gets moved by an animal or hard braking and I cannot reach it.
Do I take out the transponder and risk losing it to make the mouse work again? I simply need to turn off the tapping. How do we turn off tapping? Play with the settings until you find your desire configuration. You, my friend, are a rock star! Thank you for saving my sanity! Is there a way for me to make it work on windows 10?
If Smart Gesture worked on your laptop before, you can use a previous version. In the Notes section you have a link for V2. If you continue having issues, include the model of your laptop in the comment. I downloaded SmartGesture from your site and reinstalled again, but it needs to be completely uninstalled before.
I have an asus rv k55vm. When I first got it, it came with windows 7 and the touchpad was highly erratic. After some time passed, the problem healed itself, probably through an update. Now that I have windows 10 installed my erratic touchpad is back. I have tried all of these downloads, and none of them are resolving this. Installed latest version of ATK 64bit.
There is a video in which the user fixed two-finger scrolling with this driver: Synaptics Let me know if it worked. Here are the phone numbers select your region on the left. Good luck! Hello there! First of all, thank you very much. Your article looks helpful and full of handy tips. Eventually, remote control started working, so I calmed down. However, today I made a reboot and noticed that my scrolling feature is not working. I went to Smart Gesture and I saw the only tab — Mobile.
The rest have gone. It feels like Remote Link replaced the whole thing. I struggled uninstalling and repairing or re-installing newest version you provided, but every time I finally reboot after installation it leads to the same result: Mobile tab only.
Please, help, it would be so damn good. There is no much information about Remote Link. Also, you could try to uninstall Smart Gesture and clean the Windows registry with an utility like CCleaner.
Dear Ivan, Thanks for replying so fast, it was a couple of minutes or so. So the only thing I came up with is pretty simple and radical — reseting this PC.
Will it recover to factory settings with smart gesture working version restored? It will not change your apps and files, and it could solve your issue. Thanks Ivan. Two weeks after buying this thing and I finally find a solution to my problem. As a heads up, I was able to use a newer 8. The only weird thing about the gestures is when you use the 3-Finger Function upwards for the task manager , the Start menu also pops up.
I am hoping that maybe I can slowly move up the ladder and figure out a fix…eventually. It worked!!! Showed all the errors you said but your instructions were easy to follow. Thank you very much! Your solution works perfectly.
First installed the ATK package, then removed and reinstalled Smart gesture. Do you have any suggestions about how to get my keyboard back? Thus, install the ATK Package. After spending over two hours on the phone with them with zero results, the tech offered to transfer me directly to Microsoft. Eventually I found my way here and removed the Elan driver. MS was kind enough to share which conflicts with Smart Gesture.
I removed it and Scrolling was much faster and smoother. As it turned out, another user with the same problem on an HP laptop had the same problem in the Start Menu. Ivan, thank you man!! You helped me a lot, no words, It is so cool swipe between virtual desktops with touchpad.
Thank you!! Thank you soooo much for the info on fixing the touchpad! I was ready to return the computer to the vendor! I now know this is something to do with Smart Gesture. However it is still there in Control Panel. I have tried to force uninstall by Revo Uninstaller, no joy. Please help!
Dear Ivan, I have read everything on this topic. I have Asus Transformer book flip tpld. I have tried installing the new ATK driver and than numerous versions of Smart gesture but something is still overriding driver all the time.
It is driving me crazy. Do you have any idea what to do? It was the same issue as Mark. Thank you very much for your donation! I install not upgrade win 10 on Asus UX21E. Finally I could install smart gesture. I used different version of smart gesture but problem stays the same.
It enables double tapping help. I recently realized some times double click work but sometimes not. I hope this help you to find out what the problem is. Thank you very very very much for helping :X. I can double click via the touchscreen to display the application — but the mouse pointer dies. Would happily buy you a beer if you know the answer. Thank you very very much for your donation! I was extremely frustrated with not being able to disable it.
Thank you again!!! Deleted ATK package, smart gesture and elan. Reinstall the latest version ATK package and asus smart gesture from this site and it worked!! This computer is brand new out of the box and no working mouse I am taking it back for a refund I guess. Thank you very much for this post. Explained everything clearly and fixed my problem. Thank you so much. It worked, maybe too well. I have had this issue after going from Win8 to Win10 with my gesture control where my pad stops working.
I upgraded to the Ver driver and it fixed the problem. After a recent windows update the problem returned and reinstalling Ver no longer works! Really appreciate your help! But it is installed and works, options are still acessible from taskbar icon.
Thanks a lot! Then I installed the old V. Now everything with the touchpad works fine. I think that is the simplest way to avoid the windows installer packages thing. Again it is a pity that W10 removes functionalities such as this one without warning.
Hello everyone, I forgot to leave feedback on my issue. So what I did is… system reset… Yeah, it was too easy, but it works fine now. Anyway, thank you. I updated my Asus laptop to Windows 10 and the touchpad stopped working.
Then I found you. I uninstalled the Smart Gesture in the Control Panel and installed the program you provided, and voila! I can see Smart Gesture icon in Control Panel and when I click, it opens his standard panel with options but my touchpad is not working of course. I had Windows 8. Can you help me with this stuff please? Milena, as I said by mail, try to use a previous version like V2.
Thank you Ivan for keeping this thread. Each time I install Smart Gesture, my trackpad and keyboard stops working. With my additional mouse I then try repair, still without success. So I end up removing the smart gestures. This really annoys me, and is ruining the feeling of having an state of the art laptop. I am considering now after 6 months to go back to Win 8. I have tried ASUS tech support, but have not heard back from them.
My guess is that they are clueless. Update: Thanks for you fast answer. I tried what you suggested. Waited, saw the icon without the red. No response from the trackpad at all. Still no action. Update 2: I returned to Win 8. Will try a little bit, but I fear it is a hardware problem. Hi Estebons, in August I moved back to Norway, and revisited my local dealer where I bought the machine.
After some discussion, ASUS acknowledged the hardware issue and replaced the touch-pad. Since then it has been working flawlessly….
Ilkay, yes, there are. Intel WiDi drivers are in the Other drivers section. Also, try the Intel tool. Delete previous smart gesture in control panel 2. Installed ATK Package from above given link 3.
Downloaded Smart Gesture for Windows 10 from above given link 4. Thanks for the help. However, this morning, when my laptop updated automatically the usual installing of updates , I started having problems with my Smart Gesture.
I have a big problem with my touchpad Asus XL , unfortunately is not working. My laptop and my touchpad was fully working but yesterday my touchpad was off.
The Asus touchpad is not listed in Device manager. I have had these problems since day 1 with Windows So anyway, I searched forever, and finally clicked on this site. I followed the steps listed for my OS.
It fixed all my issues and it is better than normal now!! Perhaps this question has been asked, but I have not found an answer. In my GJW model there is a physical button. In the list of drivers for my model for Windows 10 there is nothing, but for Windows 8 has a driver Elan. So what is better to install?
So, you should still install Smart Gesture. I reinstalled ATK Package and removed elan driver. I tried Revo uninstaller to make sure Smart Gesture was not installed already. Can anybody help me? I do not know what to do anymore. And I did. I also tried the version of Asus Smart Gesture V2. It came with Windows 10 installed.
My touchpad works, but Smart gestures do not. My plan is to follow this tutorial to enable Smart Gestures. I did find Smart Gestures and ATK installed at a date far before I owned the computer, but at no point have I been able to use or set up these features.
Thank you for your post and thank you in advance for any insight you can give. Restarted and now do not have access to the Smart Gesture control centre. Any ideas how to proceed with this? Jon, as the previous comments says, you can turn off the touchpad in the BIOS. If you need Smart Gesture, check if version 2.
I installed the new one and scrolling for two fingers worked. For three fingers, however, it did not. I am hoping to swipe three fingers down to go to desktop and up to see the task view. Elan is showing though. How do I replace it? Perhaps any services need to be running for the Smart Gesture to work? Great solution, man! After upgrading to Windows 10 everything was fine for months, but 3 days ago scrolling on the touchpad stopped working.
Do not even started Asus Smart Gesture no icon. I tried to use the Microsoft Fix it tool to no avail. But scrolling on the touchpad is very fast and three fingers does not work. Ivan, please help! Thanks for the great information. After that I was able to install Smart Gesture.
Hi EmoApe! Still having the problem. Yes, It is However you might want to try to install anyway because the install process first erases the bios and then installs the chosen version. Maybe that cycle is what you need. Not sure but I guess it is worth the try. Then, is it ok to uninstall Elan as perhaps unnecessary and turn off from update, to avoid any future issue?
I have the same problem of the pad and right click suddenly not working. I am having an issue that I believe is separate but related to Smart Gesture so hopefully you can help. Do you know of any fix to this or alternative driver package?
Sam, I was able to reproduce your issue. I tested the latest Smart Gesture on Chrome and Firefox, and both have the zoom issue. I think it is indeed a bug, it should stop sending touchpad actions. I would like to know how is this handle in laptops from other brands. Download and install AutoHotKey 2. Create a new AutoHotKey. Leave all the automatically generated text at the top. Beneath it, add this text:. Save the file and make a shortcut to it.
Put the shortcut in your Startup Items folder so it always runs at startup. None of them offered any solution but to ask me to bring the laptop back to ASUS store. Do you know how can I disable three finger Cortana? All my efforts were useless.. Wish I read this awesome blog earlier.. Thanks for the tips, it worked very well. Thank you, thank you, thank you!! My problem was fixed! This site helps me finally. Asus help center in Japan was not helpful at all.
You are the most helpful. It worked!!!!!! Thank you very much!!!! I have been trying to fix this for 3 days. I was about to call a technician. The list of drivers is also very helpful. I had the same problem with Windows 10 Home.
When I updated asus smart gesture to the latest, the touchpad stops working along with the keyboard. Then I went to control panel, clicked repair on asus smart gesture, restarted and it started working perfectly.
Had errors like device not migrated, windows installer error, etc. After changed bios system worked perfectly. This error happened after using safe mode in Windows Hopefully this helps someone who is having the same issue. I Googled my problem and had numerous returns. Unfortunately for me I did not get to your site for a day and a half! If I had, my problem would have been solved within 20 minutes.
I would readily recommend everyone with similar problems to visit this site. Absolutely first class. Thank you all once again. Thank you so much, it got fixed when I did repair to the Smart Gesture app. It was really helpful. Thanks Ivan, Solved my F Asus touchpad problems.
Only had to follow your clear instructions. Thank you again. Your advice worked perfectly! I have to uninstall smart gesture then reinstalled using the link that you provided and it worked. The only issue that I would highlight is that when the mousepad only works for the first 10 seconds upon switching the computer on before it freezes indefinitely, you have a limited amount of time to actually get all the appropriate windows opened before the mouse stops working! I had to switch my computer on and off at least 30 times in order to complete the process.
I tried everything from here but nothing worked. I did fix my Asus XUF laptop touchpad. Then run troubleshoot using hardware. So my touchpad works. But no 3 finger gestures. Then it fix. Hope this can help you. I tried do the same, but nothing. Nothing, I am very sad now. Older versions, latest versions, run troubleshoot. I spent more than 3 days with this problem.
Can it be hardware problem? If anyone has any solution please let me know. Smart Gesture 4. I included it in the latest drivers post with a note, thanks.
My system was running v4. Instant fix on restart, without the need for updating the ATK driver. I love instant gratification. Thanks Ivan! I was looking for updating the driver, Microsoft said my driver was up-to-date. I right-click on it and could access the Touchpad option… and every options were ok. I can scroll down with my 2 fingers!!!
I got trouble trying to update the touchpad driver and then the ASUS smart gesture. First I removed the old touchpad driver I had and chose manually the 64 ATK package showed above, but after restart Windows 8. Any solution? I have tried all the suggestions here but unfortunately I have had no success. The touchpad simply responds to one finger for basic pointing and clicking, but no scrolling with two fingers etc. I guess I would be interested to know if anyone else has had success upgrading to Windows 10 with the same Asus laptop.
If so I will keep persevering. I was just looking for how to run it to turn my touchpad off. I followed this and it worked great. How do I get this to go away for good? Since the Win 10 Anniversary Update, I have lost the auto disconnect of the touchpad, when I connect a wireless mouse.
I have tried the repair function from a download and from the control panel, programs list, to no avail. Then use a tool like CCleaner to clean the Windows registry errors.
We have a winner, thank you! Smart Gesture appeared on the task bar and I was able to specify the auto mouse detection. I had the same problem as Jay A Clark with the Anniversary Update; the Smart Gesture panel window had also bugged graphic so it was impossible to set any option.
I uninstalled Smart Gesture with Revo as suggested in older comments, rebooted and installed Smart Gesture 4. Everything works fine now, thanks a lot. And thanks again for the latest ATK and Smart Gesture version that are almost impossible to find via Asus support pages, beer paid! An update messed up my drivers the other day touchpad actually disappeared??? I uninstalled and reinstalled from your site. Has anyone seen this problem where the Smart Gesture tabs themselves are missing in the software?
I could see them just the other day, and now they are gone. Basically multitouch was gone, only one finger worked. This was resolved by installing: 1.
ATK Package 1. It will not install itself. Nothing else worked so far. After updated to Windows 10 my Asus Smart Gesture stopped working. I had to uninstall Asus Smart Gesture.
I downloaded and installed Smart Gesture 4. Thank you!!! But now the keyboard and mouse turns off and on again randomly… mostly after I do a 2 or 3 finger move. Any ideas about that? Thank you for this article, this helped me repair the issue on a business laptop I was given.
The touchpad was driving me bonkers, but this solved all my problems. I was very hopeless this would work but after the restart, the scroll was finally working again! Very usefull thread. Everything worked, but driver and utility loads on startup is too slow, just say last things loaded by Windows. Anybody else faced this problem or found a solution?
Thank you so much for this! After following the above step-by-step tutorial, it is working for me. Thanks so much again. That concluded my hour-long frustration of rage-searching on the web for a solution after W10 latest update that ruined it. You rock! Wow, thank you thank you! Was going nuts because the scroll feature just quit working. Did all of the little things first like checking scroll lock. Then read manual and searched. After hours of frustration, realized Smart Gesture was no longer on computer anywhere.
Your file downloaded and whala! Immediately fixed. Saving your links now. Thank you for this post. It solved my problem. Suddenly I realized the touchpad scroll was not working, but the touchpad did work basic features. I installed this driver and all went back to normal. I hate Windows My touchpad was working but the Smart Gesture features were gone! After finding a lot of junk you actually solved my problem. Thanks, dude. Hope you receive my positive energy and keep up the good work.
Fixed it all! Installing smart gesture fixed my problem! I had gone 3 months without touchpad scrolling! Thank you so much!! Thank you for this solution. I tried everything else, but only your instructions worked. Thanks for the links to drivers also. Thank you, Ivan, for this post!
This is usually my first stop after a Windows Update, and it works perfectly every time. Any thoughts or ideas would be appreciated. I bought an AsusPro and while I love the laptop I have some problems with scrolling. It came with W10 and has the latest drivers, but many times the cursor seems to get stuck or move very slowly despite the fact I have increased sensitivity and use enhanced precision.
Have in mind that the notebook is a pretty strong one. Is this normal? Should I use another Smart Gesture version or maybe try another driver? Any solutions should help. After installing 64 bit ASG driver, problem vanished. And voila! This key contain all tweak in Smart Gesture! Thank you very much for this helpful article. I have tried so many other methods on the web, your solution is the only one that worked.
Many thanks to you. You are fantastic! It took some time especially to uninstall the old smart gestures but the tool worked immediately!
Thank you so much and keep it up! Thanks for putting this up and keeping it updated. I was wondering if you have any suggestions for my situation. I have a new KU notebook and the touchpad is awful. I tried the driver you have up here, along with the one posted on the support page for my model, and a couple other random Asus touchpad drivers. Thanks for sharing! A couple months ago the touchpad of my Asus XLN stopped working. Windows 10 was running on it for several months, but from one day to the other… No touchpad.
There also is no little touchpad symbol shown in the downright corner of the screen, nor in the Hidden icons. And there is no menu item for touchpad or whatsoever in the Control Panel. I really hope you can help me out here! What you are describing seems like a hardware issue. Some users commented similar scenarios as yours in the past and they solve it by opening the laptop and checking the touchpad connection to the motherboard.
Just reconnected the cable inside the laptop and the pad worked again! My touchpad was unresponsive and missing from my devices. Tried repairing Smart Gesture but always had this error! After that the touchpad became responsive but kinda funny and I was able to successfully install the Smart Gesture driver!
I have tried many solutions but did not work it out. Yours helped me. You are my hero, after 20 hours over a year I was still unable to make Smart Gesture work on my laptop.
And after 5 min of reading your article it was fixed. I have been suffering for a year without the two finger scrolling and just today I decided to attempt at it. Love from Singapore. My Smart Gesture stopped working after an update.
Really appreciate it. Save my name, email, and website in this browser for the next time I comment. By Ivan Ridao Freitas. Then, restart. Verify that the file exists and that you can access it. Load More. Execute Microsoft Program Install and Uninstall tool. Ivan Ridao Freitas Systems Engineer. Software, website and mobile app developer for businesses and individuals. Puck 7 August, Your post helps me. Ivan 7 August, Bruce Gilliland 7 August, Your solution worked.
Danielle 7 August, Stephanie 8 August, This was so helpful. Wookiee 8 August, Easy to follow. Much appreciated. Mrs Grateful 9 August, Switll 9 August, Ivan 11 August, Privacy Statement.
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